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Engineering Team

2 Minute Read

Team Spotlight - Kenny Lee

Team Spotlight - Kenny Lee

Sitting down with Kenny from the Fluency team

Sitting down with Kenny from the Fluency team

Leo Roubos

Aug 6, 2024

Startup SOPs

3 Minute read

Process Documentation at Startups

Process Documentation at Startups

Startups move quickly - here's how we can help your process documentation come together quickly.

Startups move quickly - here's how we can help your process documentation come together quickly.

Leo R.

Jul 31, 2024

Video to SOPs

3 Minute Read

Transitioning from Video documentation to Process Documentation with Fluency

Transitioning from Video documentation to Process Documentation with Fluency

Transition from tools like Loom to Fluency

Transition from tools like Loom to Fluency

Leo Roubos

Jun 24, 2024

FSI Blog

3 Minute Read

Fluency FSI Blog 2: Middle Office Operations

Fluency FSI Blog 2: Middle Office Operations

A path to process excellence

A path to process excellence

Fluency

Jun 23, 2024

SOP Tips and Tricks

3 Minute Read

Fluency FSI Blog 1: 8 Essential Steps for Making SOPs

Fluency FSI Blog 1: 8 Essential Steps for Making SOPs

FSI Blog - 8 Essential Steps for making SOPs (2024)

FSI Blog - 8 Essential Steps for making SOPs (2024)

Leo Roubos

Jun 23, 2024

CPS-230 Audit Compliance

3 Minute Read

Streamlining CPS-230 Compliance in 2024 : The Role of AI and Automation

Streamlining CPS-230 Compliance in 2024 : The Role of AI and Automation

Discover how leveraging AI and automation can simplify and expedite compliance with APRA's CPS-230 standards for operational risk management.

Discover how leveraging AI and automation can simplify and expedite compliance with APRA's CPS-230 standards for operational risk management.

Leo Roubos

Jun 20, 2024

What is Process Excellence?

2 Minute Read

What is Process Excellence?

What is Process Excellence?

A brief note about our north star, process excellence.

A brief note about our north star, process excellence.

May 24, 2024

RMIT College of Business and Law

3 Minute Read

RMIT Post Mirror - Fluency

RMIT Post Mirror - Fluency

RMIT College of Business and Law Linkedin Post MIrror

RMIT College of Business and Law Linkedin Post MIrror

RMIT College of Business and Law

May 20, 2024

AFR Feature: Fluency

4 Minute Read

AFR Article Repost: How this intern turned paper-shuffling into a successful start-up

AFR Article Repost: How this intern turned paper-shuffling into a successful start-up

Australian Financial Review Article on Fluency

Australian Financial Review Article on Fluency

Julie Hare

May 17, 2024

Swinburne + Fluency

5 Minute Read

Swinburne-founded software startup Fluency launches first product suite

Swinburne-founded software startup Fluency launches first product suite

Fluency, a startup co-founded by a Swinburne alum, is launching its first product suite aimed at streamlining manual documentation processes.

Fluency, a startup co-founded by a Swinburne alum, is launching its first product suite aimed at streamlining manual documentation processes.

Swinburne University

May 10, 2024

Documentation in Project Management

3 Minute Read

Automating Process Documentation for Project Managers

Automating Process Documentation for Project Managers

The benefits of automating process documentation in project management.

The benefits of automating process documentation in project management.

Leo Roubos

May 6, 2024

Process Excellence

5 Minute Read

Operations Excellence in FSI - Industry Blog

Operations Excellence in FSI - Industry Blog

Fluency's response blog to the recent report published collaboratively between Boston Consulting Group (BCG) and Celonis.

Fluency's response blog to the recent report published collaboratively between Boston Consulting Group (BCG) and Celonis.

Leo Roubos

Apr 2, 2024

Comparing process documentation tools

3 Minute Read

Fluency vs Scribe for Automating Documentation

Fluency vs Scribe for Automating Documentation

Automating Process Documentation with Fluency vs Scribe

Automating Process Documentation with Fluency vs Scribe

Leo Roubos

Mar 20, 2024

AI Documentation

4 Minute Read

AI for Process Documentation - Fluency

AI for Process Documentation - Fluency

Automated Process Documentation

Automated Process Documentation

Leo Roubos

Mar 16, 2024

Customer Support

3 Minute Read

Top Software Solutions for Customer Support

Top Software Solutions for Customer Support

Efficiently managing customer inquiries and support tasks is a growing challenge for organisations.

Efficiently managing customer inquiries and support tasks is a growing challenge for organisations.

Leo Roubos

Feb 6, 2024

Barriers to Process Excellence

4 Minute Read

Barriers to Process Excellence

Barriers to Process Excellence

In the quest for operational efficiency, organisations face a number of obstacles that can derail their journey towards process excellence.

In the quest for operational efficiency, organisations face a number of obstacles that can derail their journey towards process excellence.

Leo Roubos

Feb 6, 2024

Financial Services

3 Minute Read

Processes in Financial Services Middle Office

Processes in Financial Services Middle Office

In the financial services industry (FSI), the path to operational excellence is paved with documentation.

In the financial services industry (FSI), the path to operational excellence is paved with documentation.

Leo Roubos

Feb 28, 2022

Automate Documentation

3 Minute Read

Automating Process Documentation with Fluency

Automating Process Documentation with Fluency

Save time for the tasks that matter by automating documentation using Fluency.

Save time for the tasks that matter by automating documentation using Fluency.

Leo Roubos

Mar 1, 2024