Fluency Feature Suite
Fluency
Feature
Suite
Fluency is the home for your processes, starting with the bedrock of process excellence - documentation.
Fluency is the home for your processes, starting with the bedrock of process excellence - documentation.
Feature
Feature
Automated Process Documentation
Automated Process Documentation
Generate documentation 91.6% faster
Clear and precise step-by-step process documentation is crucial for knowledge transfer and audit compliance within a business.
However, manually creating SOPs and process documents is both time-consuming and tedious. As a result, these essential SOPs often go unwritten, leading to significant knowledge gaps.
With Fluency, simply perform the process like you normally would, and Fluency will auto-generate step-by-step process documentation.
With Fluency, simply perform the process like you normally would, and Fluency will auto-generate step-by-step process documentation.
Transfer knowledge across teams
Share your processes seamlessly across teams using Fluency's built-in teams and organisations function, ensuring the right people have access to all the information they need.
Custom branding, by default
For those using Fluency on an Enterprise plan, you can easily upload your company branding and logos to ensure that created documentation automatically matches your style guide.
Automated Process Documentation Explained
Centralise your processes
No more 'broken telephone' – with Fluency, you can effortlessly generate SOPs to document your business processes.
Share these processes seamlessly across teams using Fluency's built-in teams and organisations function, ensuring the right people have access to all the information they need.
Available only on our Enterprise plans.
Enterprise Security
At Fluency, security is Job Zero. We recognise that processes often hold critical and sensitive information.
Since our inception, we have kept security at the forefront of everything we do.
To learn more, visit our 'Security' page, or our trust centre powered by Vanta.
The impact:
More time for the tasks that matter
26
SOPs automated
in the first week
15
Hours saved
per month
72%
Of staff consider documentation as
one of the worst parts of their job.
2.5
minutes is all it takes to document
a process with Fluency
Easily customise and share your documentation
Customise and
share your documentation
Use Fluency as your process repository, or export
your documentation to wherever it needs to be.
Scattered documentation across systems reduces access to, and usefulness of, critical information.
Use Fluency as your centralised process vault, or export your documentation to a number of supported options.
Version Control
Processes change over time - document your processes
as they occur throughout their lifecycle accurately with Fluency's automated version control. Easily see when processes are edited, and what changes were made for clearer collaboration and process oversight.
Custom branding, by default
For those using Fluency on an Enterprise plan, you can easily upload your company branding and logos to ensure that created documentation automatically matches your style guide.
On a free plan, you can easily edit click annotations and colours to ensure even the details are on brand. Now, you don't need to spend time tediously making sure your SOP matches your brand identity.
Full editing suite
Fluency has a full editing suite - adjust every part of your documentation to suit your needs.
Add, remove or edit text
If the AI model has missed any part of the process, easily add details into your steps, or remove anything unnecessary.
Click location
If you want to highlight a specific click location, easily edit the document and choose whichever colour suits your style guide.
PII removal
Easily redact and remove sensitive information with our PII censor editing functionality. These changes are hard-coded and reflected at the database level.
Between steps
Easily add new steps, callouts, or warnings between steps - or record a new process between two existing steps.
Fluency
Get Started
Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.
Fluency
Get Started
Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.
Get Started
Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.
Get Started
Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.
Customise and
share your
documentation
Add, remove or edit text
If the AI model has missed any part of the process, easily add details into your steps, or remove anything unnecessary.
Click location
If you want to highlight a specific click location, easily edit the document and choose whichever colour suits your style guide.
PII removal
If you have sensitive process information, easily censor information, which is reflected at a database level for process security.
Between steps
Easily add new steps, callouts, or warnings between steps - or record a new process between two existing steps.
Feature
Feature
Automated Process Documentation
Generate documentation 91.6% faster
With Fluency, simply perform the process like you normally would, and Fluency will auto-generate step-by-step process documentation.
Transfer knowledge across teams
Share your processes seamlessly across teams using Fluency's built-in teams and organisations function, ensuring the right people have access to all the information they need.