sECURITY
Security at Fluency
At Fluency, security is Job Zero. We recognise that processes often hold critical and sensitive information.
Since our inception, we have kept security at the forefront of everything we do.
At Fluency, security is Job Zero. We recognise that processes often hold critical and sensitive information. Since our inception, we have kept security at the forefront of everything we do.
Built on AWS
Fluency is cloud native, built on Amazon Web Services (AWS), the leader in Cloud security.
Fluency is cloud native, built on Amazon Web Services (AWS), the leader in Cloud security.
SOC2 Adherence
SOC2 Adherence
Our team is preparing for a SOC2 audit, and currently adhering to SOC2 controls.
Our team is preparing for a SOC2 audit, and currently adhering to SOC2 controls.
Penetration Testing
Pen Testing
Certified third-party consultants conduct annual network and application penetration tests.
Certified third-party consultants conduct annual network and application penetration tests.
Built for Enterprise
For our Business and Enterprise plans, we provide comprehensive onboarding, implementation, and training sessions to ensure you're properly set up with Fluency from the beginning.
Our Enterprise plans offer Single Sign-On (SSO).
Zero-trust, built in.
Build according to best practices, Fluency gives you the tools necessary to keep your processes secure.
PII removal
Easily redact and remove sensitive information with our PII censor editing functions. These changes are hard-coded and reflected at the database level.
Private by default
Processes are easily shareable between and across teams, but scoped to the creator by default. This ensures you have full control of what is shared, and what stays private.
Auto-redacted step descriptions
Before process data is stored in our database, automatic PII redactions are applied to any information deemed sensitive or personally identifiable.
Zero-trust, built in.
Build according to best practices, Fluency gives you the tools necessary to keep your processes secure.
People and Data, in Australia.
Fluency was founded here in Melbourne, Australia. Our team is based entirely on-shore, and our data centres (powered by AWS) are located in Sydney (ap-southeast-2).
People and Data, in Australia.
Fluency was founded here in Melbourne, Australia. Our team is based entirely on-shore, and our data centres (powered by AWS) are located in Sydney (ap-southeast-2).
PII removal
Easily redact and remove sensitive information with our PII censor editing functions. These changes are hard-coded and reflected at the database level.
Private by default
Processes are easily shareable between and across teams, but scoped to the creator by default. This ensures you have full control of what is shared, and what stays private.
Auto-redact step descriptions
Before process data is stored in our database, automatic PII redactions are applied to any information deemed sensitive or personally identifiable.
Data Encryption
At rest and in transit, data is encrypted both when idle and during transmission over public networks and within our databases.
Auth0 by Okta
User authorisation and credentials are handled by our identity partner, Auth0. This ensures we follow best practice with one of the world's leading authentication providers.
Database Security
Pen Testing
Protected with multi-layer security, encrypted passwords, two-factor authentication, intrusion detection systems - all hosted within practice well-architected VPCs on AWS.
Data Encryption
At rest and in transit, data is encrypted both when idle and during transmission over public networks and within our databases.
Auth0 by Okta
User authorisation and credentials are handled by our identity partner, Auth0. This ensures we follow best practice with one of the world's leading authentication providers.
Pen Testing
Protected with multi-layer security, encrypted passwords,. two-factor authentication, intrusion detection systems - all hosted within practice well-architected VPCs on AWS.
Code Scanning
Our engineering team employ code scanning on all our codebases, ensuring we pickup on and action every vulnerability as soon as they occur.
Insurance
We work with leading insurance providers to ensure our cyber-security posture is as best as possible, which includes being insured for all scenarios.
Data Backups
Data integrity is ensured through frequent and secure cloud-based backups. Our data is regularly backed up with a maximum 24-hour RTO and RPO.
Code Scanning
Our engineering team employ code scanning on all our codebases, ensuring we pickup on and action every vulnerability as soon as they occur.
Cyber Insurance
Insurance
We work with leading insurance providers to ensure our cyber-security posture is as best as possible, which includes being insured for all scenarios.
Data Backups
Data integrity is ensured through frequent and secure cloud-based backups. Our data is regularly backed up with a maximum 24-hour RTO and RPO.
Data Sovereignty
Fluency was founded here in Melbourne, Australia.
Our team is based entirely onshore, and our data centres are located in Sydney (ap-southeast-2).
Data Sovereignty
Fluency was founded here in Melbourne, Australia.
Our team is based entirely onshore, and our data centres are located in Sydney (ap-southeast-2).
Backed by Swinburne University of Technology
Backed by Swinburne University of Technology
Fluency
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Based in Melbourne, Australia.
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