Latest Update: Fluency Refreshed
Create process documentation in seconds
Fluency is the process excellence platform that makes automation accessible to everyone in a business, starting with documentation.
Update: Chrome Extension
Fluency is the process excellence platform that makes automation accessible to everyone in a business, starting with documentation.
The Process
Excellence
Platform
Automated Process Documentation
Simply hit record and perform the process - Fluency will automatically generate step by step documentation.
Process Vault
Centralise and secure your processes with Fluency’s Process Vault, powered by AWS.
Roadmap
Fluency is the first platform that empowers you to extract value from your documented processes.
Automated Process Documentation
Simply hit record and perform the process - Fluency will automatically generate step by step documentation.
Process Vault
Centralise and secure your processes using Fluency’s Process Vault, powered by AWS.
Roadmap
Fluency is the first platform that empowers you to extract value from your documented processes.
Automated Process Documentation
Simply hit record and perform the process - Fluency will automatically generate step by step documentation.
Process Vault
Centralise and secure your processes with Fluency’s Process Vault, powered by AWS.
Roadmap
Fluency is the first platform that empowers you to extract value from your documented processes.
Explore Fluency
Explore Fluency
Explore Fluency
Features
Fluency's feature suite drives your business towards process excellence, starting with documentation.
Industries
Every business has processes, from compliance heavy financial services firms to local healthcare providers.
Use Cases
Getting Started
Getting started
Getting started
Implementation
Fluency requires no integrations, making it easy to get started. If you have any specific IT requirements, security policies, or team setups - reach out, and we are happy to help get you set up.
Fluency requires no integrations, making it easy to get started. If you have any specific IT requirements, security policies, or team setups - reach out, and we are happy to help get you set up.
Documentation
Installation guides, tips and tricks - everything you need to get started. If anything isn't covered in our documentation, reach out and we can help over a call.
Installation guides, tips and tricks - everything you need to get started. If anything isn't covered in our documentation, reach out and we can help over a call.
Customer Stories
Customer Stories
Customer Stories
Case Studies
Case Studies
Check back soon for full case studies, de-anonymised.
39 Minutes
Saved per day, per staff member
using Fluency to automate process
documentation.
Ed Seaford
Founder
5 Teams
Centralised their process documentation
and began a process optimisation
initiative, powered by Fluency.
Howard C.
Technology Leader
75 SOPs
Created in week one of using Fluency,
primarily for customer onboarding.
Monte Charters
Founder
3x More
Estimated knowledge transfer across
operations and finance teams in just
3 months of using Fluency.
Daniel C.
CEO
39 Minutes
Saved per day, per staff member
using Fluency to automate process
documentation.
5 Teams
Centralised their process documentation
and began a process optimisation
initiative, powered by Fluency.
Fluency Audit Sphere
Audit Sphere
In Development
In Development
In Development
Fluency simplifies compliance by automatically organising your processes according to certification controls and providing auditors with an easy entry-point to audit your workflows.
Supported Frameworks:
SOC2
APRA
ISO27001
HIPAA
Custom
Supported Frameworks:
Process documentation is just the beginning
Our Roadmap
Process documentation is just the beginning
At Fluency, we are building a process excellence platform, starting with documentation.
Once your processes are mapped in Fluency, you will be able to extract value out of them with a suite of features including: Workflow Mapping, AI Assistant, Audit Sphere and No-code Automations.
To learn more about our roadmap, schedule a time with our product and sales team below, or join our waitlist to be notified when new features go live.
Once your processes are mapped in Fluency, you will be able to extract value out of them with a suite of features including: Workflow Mapping, AI Assistant, Audit Sphere and No-code automations.
To learn more about our roadmap, schedule a time with our team below, or join our waitlist to be notified when new features go live.
Our mission:
More time for the tasks that matter
26
SOPs automated
in the first week
15
Hours saved
per month
72%
Of staff consider documentation as
one of the worst parts of their job.
2.5
minutes is all it takes to document
a process with Fluency
"I do wish this solution was around when I was deeply involved in documentation and compliance work back
in my finance days.
As a tech-optimist I can see so many applications for what this team has come up with."
Rob Hartnett
Managing Partner, APAC
"My favourite was Fluency, because I believe that companies spend a lot of time documenting processes, only for those documents to end up hidden somewhere in the virtual dungeons of the companies, forgotten, unused and ignored."
Stefan Zurflüh
Chief Operating Officer
"My favourite was Fluency, because I believe that companies spend a lot of time documenting processes, only for those documents to end up hidden somewhere in the virtual dungeons of the companies, forgotten, unused and ignored."
Stefan Zurflüh
Chief Operating Officer
"My favourite was Fluency, because I believe that companies spend a lot of time documenting processes, only for those documents to end up hidden somewhere in the virtual dungeons of the companies, forgotten, unused and ignored."
Stefan Zurflüh
Chief Operating Officer
"Fluency makes scaling my business so much easier - we can onboard both new employees and new customers with very little effort."
Monte Charters
Founder
"Fluency makes scaling my business so much easier - we can onboard both new employees and new customers with very little effort."
Monte Charters
Founder
"I like Fluency because it doesn't require too much setup - it's so easy to get started."
Jasmin Lee
Social Media Manager
“Finn (Fluency co-founder) has taken a necessary but tedious process for many employers, and employees, and allowed technology to improve efficiency”
Dr Meg Elkins
RMIT University
“Finn (Fluency co-founder) has taken a necessary but tedious process for many employers, and employees, and allowed technology to improve efficiency”
Dr Meg Elkins
RMIT University
“Finn (Fluency co-founder) has taken a necessary but tedious process for many employers, and employees, and allowed technology to improve efficiency”
Dr Meg Elkins
RMIT University
“Finn (Fluency co-founder) has taken a necessary but tedious process for many employers, and employees, and allowed technology to improve efficiency”
Dr Meg Elkins
RMIT University
"Since discovering Fluency, we've been able to document our complex enforcement processes, tying together the various platforms we engage with daily."
Ed Seaford
Co-Founder
"Since discovering Fluency, we've been able to document our complex enforcement processes, tying together the various platforms we engage with daily."
Ed Seaford
Co-Founder
"Since discovering Fluency, we've been able to document our complex enforcement processes, tying together the various platforms we engage with daily."
Ed Seaford
Co-Founder
"We have an entire team focused on process improvement. Implementing Fluency at [Organisation] presented a significant time-saving opportunity. Fluency allows our team to concentrate on operational pain points and continuous improvement initiatives instead of documentation.
I highly recommend Fluency to any organisation exploring the next generation of AI tools and platforms."
Daniel C
CEO
Press
Press
Recent Media
How this intern turned paper-shuffling into a successful start-up
Julie Hare
Education Editor, Australian Financial Review
Major Talks Podcast
Fluency Co-founder Finnlay Morcombe
Swinburne-founded software startup Fluency launches first product suite
Swinburne Innovation Studio
Melbourne, Australia
"Friends of Fluency" launch night
The Cluster
Details in Linkedin Post
Learning from Entrepreneurs Panelist - Oliver Farnill (Fluency Co-founder)
May 30, 5:30pm - 7:00pm
Details in event page