Latest Update: Fluency 2.2
Automatically generate
process documentation
as you work
Fluency is how Financial Services teams build process docs,
connect processes into maps, and work towards process excellence.
Latest Update: Fluency 2.2
Automatically generate
process documentation as you work
Fluency is how Financial Services teams build process docs, connect processes in maps, and work towards process excellence.
Latest Update: Fluency 2.2
Automatically generate process documentation
Fluency is how Financial Services teams build process docs, connect processes into maps, and work towards process excellence.
Fluency captures any process,
Fluency captures any process,
Capture any process,
in seconds.
in seconds.
in seconds.
in seconds.
Step 1
Simply create a new document, and click 'Capture Process'.
Need a team member to document a process? Click 'Request Recording'.
Open Fluency and hit 'Record'
STEP 2
Perform the process,
we'll make the documentation.
Simply perform the process like you normally would - Fluency sits in the background and auto-generates your documentation.
Works with any application, no integrations required
Step 1
Hit 'Record'
Create a new document and start recording to generate
your process documentation.
Step 1
Hit 'Record'
Create a new document and start recording to generate
your process documentation.
Step 2
Perform the process like you
normally would
Fluency will automatically generate your documentation by sitting in the background as you work.
Step 2
Perform the process like you
normally would
Fluency will automatically generate your documentation by sitting in the background as you work.
Step 3
Customise and share
Fluency equips you with everything you need to make a process production-ready.
Step 3
Customise and share
Fluency equips you with everything you need to make a process production-ready.
STEP 3
Edit and share your documentation
Fluency equips you with everything you need to make a process production-ready.
• Redaction
• Bulk cropping
• Annotations
• Callout steps
• Custom branding
• Export options
prOCESS Mapping
Connect processes together
See your processes in the business context in which they exist, in a collaborative workflow mapping environment.
Capture any process, in seconds.
Step 1
Hit 'Record'
Create a new document and start recording to generate
your process documentation.
Step 1
Hit 'Record'
Create a new document and start recording to generate
your process documentation.
Step 2
Perform the process
Fluency will generate your documentation by sitting in the background as you work.
Step 2
Perform the process
Fluency will generate your documentation by sitting in the background as you work.
Step 3
Easily customise
Fluency equips you with everything you need to make a process production-ready.
Step 3
Easily customise
Fluency equips you with everything you need to make a process production-ready.
Easily customise and share your documentation
Editing Suite
Fluency bridges the gap between process capture and polished documentation. Automation handles 90% of the work—our editing suite
gives you the flexibility to perfect the rest.
Version Control
Track changes over time with audit-logged versioning, making it
easy to manage dynamic processes.
Request documentation from your team
Fluency is built for teams. If you want to see how a process gets done, easily request a process from a team member within Fluency.
SOPs
'How-to' Guides
Reference guides
Process Docs
New starter guides
Editing Suite
Fluency bridges the gap between process capture and polished documentation. Automation handles 90% of the work—our editing suite gives you the flexibility to perfect the rest.
Version Control
Track process changes over time with audit-logged version control -essential as software paths change.
Request, collaborate, and share
Fluency is built for teams—share processes, collaborate on workflows, and gain deeper insights into your operations.
SOPs
'How-to' Guides
Compliance Docs
QRGs
Process Docs
'As-is' Documentation
Easily customise and share
your documentation
Editing Suite
Fluency bridges the gap between process capture and polished documentation. Automation handles 90% of the work—our editing suite gives you the flexibility to perfect the rest.
Version Control
Track process changes over time with audit-logged version control -essential as software paths change.
Request, collaborate, and share
Fluency is built for teams—share processes, collaborate on workflows, and gain deeper insights into your operations.
SOPs
'How-to' Guides
Compliance Docs
QRGs
Process Docs
'As-is' Documentation
Trusted by the best teams
Learn how teams across all industries are capturing knowledge, building workflows, and
automating process documentation with Fluency.
Case Studies
Coming soon
Australian Financial Review: How Fluency was born out of paper-shuffling in the Financial Services industry.
Visit the article
Trusted by the best teams
Discover how teams across all industries are using Fluency to uplift operations, improve knowledge transfer, and save time on manual documentation.
Australian Financial Review:
How Fluency was born
out of paper-shuffling in the
Financial Services industry.
Visit the article
Trusted by the best teams
Learn how teams across all industries are capturing knowledge, building workflows, and
automating process documentation with Fluency.
Misumi Case Study
Helping the leaders in operations uplift training and process documentation
Case Studies
Coming soon
Process Mapping
Build process maps enriched with step-by-step guides.
Work with your team
Work with your team
Collaborate with your team to create and visualise process workflows, giving teams insight into how work moves through the business.
Link processes to teams - and invite your team to
collaborate on how processes flow across the business.
Connect Level 5s
Connect Level 5s
View workflows at a high level, or drill down into the detailed documentation.
View workflows at a high level, or drill down into the detailed documentation.
Process security, engineered for enterprise
Process security, engineered for enterprise
At Fluency, we understand that processes often contain an organisation's most sensitive information.
From PII auto-redaction through to disaster recovery, we implement enterprise-grade security every step of the way.
From PII auto-redaction through to disaster recovery, we implement enterprise-grade security every step of the way.
From PII auto-redaction through to disaster recovery, we implement enterprise-grade security every step of the way.
Third party penetration tests
We conduct comprehensive third-party security testing annually.
Third party penetration tests
We conduct comprehensive third-party security testing annually.
Third party penetration tests
We conduct comprehensive third-party security testing annually.
In-built process security
Protect sensitive content with redaction and permissions controls within Fluency.
In-built process security
Protect sensitive content with redaction and permissions controls within Fluency.
In-built process security
Protect sensitive content with redaction and permissions controls within Fluency.
Australian Data Centres
Data Encryption
Automated Code Scanning
PII Auto-redaction
Built on AWS
